A collection of our most asked questions

For tasks which require under 5 hours of work, Litigo will a rate of 12% of the total amount paid by the legal professional.

For tasks which require 5 hours or more of work, Litigo will charge a rate of 10% of the total amount paid by the legal professional.

For example, if a legal professional posts a task for $200 which requires 4 hours of work, the legal professional will be deducted $200 when they approve a paralegal to complete the task. The payment of $200 is held in an escrow account until the task is completed. Once the task is completed, Litigo will deduct $24, being 12% of $200. $176 will then be transferred to the paralegal’s nominated bank account.

Task duration: 4 hours

Amount paid by legal professional: $200

Amount deducted by Litigo (12%): $24

Amount paid to paralegal: $176

The Litigo rating and review system ensures that legal professionals can see how well paralegals have performed on other tasks. This system is integral to the trusted reliability that users can enjoy with Litigo.

Additionally, Litigo verifies that all users are either:

1.     Currently completing or has completed a Bachelor of Laws at an Australian university.

2.     Currently completing or has completed a Bachelor of Laws in Australia if they are completing a university exchange at an Australian university. If this is you, you must provide proof that you are currently on exchange at an Australian university.

3.     Currently completing or has completed a Diploma of Paralegal Services at an Australian university or TAFE institution.

Once you have logged in, you can change your details by going to:

Your Dashboard > Account Settings > Personal Info.

Edit your details and click Save.

It should be noted that if you change your name, you will be asked to verify your name by providing either a copy of your passport or Australian driver licence.

If you have any issue relating to a task or your account, please contact customersupport@litigo.com.au.

Step One:

A legal professional posts a task. The legal professional will determine the asking price for the task and the time required to complete the task. The legal professional will provide preliminary information about the task so that interested paralegals can ascertain the nature of the task at hand.

Step two:

Paralegals can either accept the proposal or place a bid for a higher price to complete the task. When viewing a task, the amount that the paralegal will receive once Litigo takes its fee (see below) will be displayed.

Step three:

Legal professionals choose one of the offers made by paralegal(s). The legal professional will contact the paralegal to provide instructions for the task.

Step four:

Once a legal professional has accepted a paralegal’s offer to complete the task at an agreed price and required amount of hours, the legal professional will be deducted the agreed amount for the task. This payment is held in Litigo’s escrow account until the task is completed.

Step five:

Once the task is completed, the paralegal is paid the amount paid by the legal professional minus Litigo’s fee (see below).

Step six:

Both the paralegal and legal professional are encouraged to leave a review of the other party. This assists future paralegals and legal professionals in determining the quality and reliability of legal professionals and paralegals in the Litigo marketplace.

By default, there are two payment methods available:

1.      Bank Account Transfer

2.      PayPal

Add or remove your payment details for either one of these options or both under Your Dashboard > Account Settings > Payments

Litigo offers a digital wallet to every user on the platform allowing you to make seamless payments without any interruption and issues. 

You can easily add money to your Litigo and withdraw the same.

If you have an issue with payment, please contact customersupport@litigo.com.au.

The following persons can sign up as a paralegal:

1.     Anyone who is currently completing or has completed a Bachelor of Laws at an Australian university.

2.     Anyone who is currently completing or has completed a Bachelor of Laws in Australia if they are completing a university exchange at an Australian university. If this is you, you must provide proof that you are currently on exchange at an Australian university.

3.     Anyone who is currently completing or has completed a Diploma of Paralegal Services at an Australian university or TAFE institution.

On your Dashboard, you can see statistics such as the total earnings you have made with Litigo, and your overall rating on tasks.

You can view your tasks by going to your Dashboard.

Your Dashboard will show your total jobs, jobs in progress, jobs assigned to you and closed jobs.

Every paralegal requires the following:

1.     A valid Australian Business Number (ABN). Information on applying for an ABN can be found here- https://www.abr.gov.au/business-super-funds-charities/applying-abn.

2.     If your annual turnover as a sole trader will be over $75,000, then you must register for GST. Please see the following Australian Taxation Office guide to Registering for GST- https://www.ato.gov.au/businesses-and-organisations/gst-excise-and-indirect-taxes/gst/registering-for-gst.

3.     An Australian Tax File Number.

4.     An Australian bank account.

5.     A passport or Australian driver licence.

Signing up as a paralegal on Litigo’s website is absolutely free! The sign up process can be complete within minutes.

Signing up as a legal on Litigo’s website is absolutely free! The sign up process can be complete within minutes.

Signing up as a legal on Litigo’s website is absolutely free! The sign up process can be complete within minutes.

1.     A solicitor who holds a valid Australian practising certificate.

2.     A barrister who holds a valid Australian practising certificate.

3.     An legal practice incorporated in Australia.

4.     An unincorporated legal practice based in Australia.

5.      In-house counsel

You can view your jobs by going to your Dashboard.

Your Dashboard will show your total jobs, jobs in progress, jobs that you have assigned and closed jobs.

Firstly, Litigo asks that legal professionals do not share confidential information about a task when posting it. Detailed instructions about the task should only be provided once the legal professional accepts a paralegal to complete the task.

Each paralegal is required to agree to Litigo’s terms and conditions when signing up. These terms and conditions (which can be viewed here- Terms & Conditions | Litigo) include an obligation on each paralegal not to disclose any information about the tasks they work on.

Furthermore, before making an offer in response to an advertised task, paralegals must agree to Litigo’s non-disclosure terms, which can be viewed here.

Litigo also encourages legal professionals to provide their own Non-Disclosure Agreements if they have any concerns about disclosure of confidential information. These agreements can be sent to the paralegal after the legal professional has accepted them to undertake the task and prior to providing the instructions of the task.